Yet more problems with the RX7, or Roadrunner?

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#roadrunnerrx7 #roadrunner #electricscooter

yes I did not reach out during the early stages of black dots on purpose:

1. to fully see what kind of damages it can undergo, because the whole point of my video is a product review, purchased using my own money, so I get to decide what to cover. I was curious what was going to happen, and I'm pretty sure others were interested in the matter as well - the views and likes speak for themselves.

2. to be 100% honest with my reviews, simply replacing the black dots right away is technically in favor of RR, because it will hide all the imperfections and make the RX7 look good all the time. however, what happened is what happened. I just can't swap out parts and say "this scooter has no problems. its good go buy it."

the fact is they failed the cosmetics and QC for the initial launch even after months of delay. I paid the price, and what I got was under my expectations. So, my videos show that. Customer service can change my view on the BRAND, but that doesn't automatically change the damaged product. I have to manually go through the process to figure it out. why all of that at first place?

I got the RX7 and these problems happened. Which means, other customers could also face such problems, though obviously it will not be the case all the time. some will, and some won't. If it's something that involves chances of making warranty claims, then all the customers and the people trying to buy the scooter have rights to know about this.

3. to tell people why and how this is happening, as some people who do not understand these problems (and especially the ones who did not fully watch my videos) are leaning towards that all the damages were caused by not taking good care of the scooter.

some claim that "being careful" could prevent such issues. not sure how that works when you go 60+mph and stones hit the surface, you can't tell the objects to be gentle, you can't tell the rain to come down slowly and don't enter inside.

all of them are false, because:
a. the stem has a play, there is another user on reddit that posted the play on stem, and it was there from the first day of getting the scooter. even ESG in their review tells the viewers to "shake the stem" as you tighten it up. why would they say this? because they also know that the stem has play and the locking/folding mechanism is sketchy.

b. the other parts (especially the black painting) have no scratches. stones will hit random places, not selectively hitting the light panels. and I proved in the third video that it is NOT the stones causing damages to the panels at the first place.

c. explained in this video, that's not how IP rating works. and even the initial display is not IP66. (they claimed when the scooter was released as IP66, with all the components including the initial display. yet, it had water leaked in)

the display is not the final product, and the owner claimed that they will ship out the new display in about 6 weeks. that video was uploaded around the end of May. let's count 6 weeks. July? its August now, still no display.

4. to show that I actually care about scooters and take them seriously. I'm not a fanboy of any brand. I can say good things, and bad things about it. people already know what's good about the RX7. I have also said multiple times that the scooter is great. What's the point of making a video talking about the same thing? People already know what the RX7 looks like, its features, performance, and so on. People doesn't know what kind of problems it may have, so telling them about it is my content. If you want to know what the RX7 is about, go watch ESG. Unsure if you really want to spend $4K and want to know if there are any potential/ongoing problems, watch my video. Simple.

to be fair, RR is pushing RX7 out. they want everything to be looking good and perfect. the reality is not, and they have to face and deal with it. RX7 has to do with the number "7" marketing.
70mi range, 70mph speed, IP6"7" and so on.
there is no unit that hit 70mph (realistic top speed on flat road seems to be 65mph, mine hits 64, I've seen others claiming 65.) range is much shorter (sure, single motor gear 1, but did they REALLY range tested? or just marketing rough numbers? they could have said 50 or 60, or any number, but why 70 when we all know that real world ranges will be shorter than manufacturer claimed range?), and IP rating is just a marketing gimmick at this point.

Most importantly, I can't fake other people saying about the RX7.
See what other owners are talking about.
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I generally try to give ❤ to all comments as a token of appreciation and to show that I have read your comment, but to show that I'm not affiliated with any other brands and not attack compounding negative views on the RR on purpose - I will not leave ❤ to the comments that's directly going against the company or it's brand. I still read them and I may or may not agree, but you get the point here. I'm not trying to flame anyone, I'm just sharing my issues.

The RX7 is good, WITH problems.
I'm standing on a neutral ground, and as a customer, will only state objective facts about the product's flaw.

sure, some of them can be covered by warranty, but no one can force me when to claim that warranty - as long as it's within the period, I get to decide when and what to fix. so, "you should have reached out to customer support earlier" is not a valid argument 😊

Nabicook
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I saw a lot of people “ pre ordering “ with no real reviews and figured this would happen. The lights and supposed top speed got people to fold and buy it. Just too many issues, and the fact he said they plan to raise the price.. Rats nets of wires, still using tubes in the tires on a 4k scooter, luminor failing, water getting in.. Then the mysterious new display that they are quiet about now, probably hoping people forget. A company Trying to knock an honest review from someone who gave them money and supported instead of fixing the issue is unacceptable.

hurdthenerd
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Don’t let them scare you bro. Continue to be honest with your review on that RX7. I was super excited about it before it came out. Wishing I got that RX7 instead of the Teverun supreme. But I’m glad I got the Teverun Supreme. A friend or mine told me this RX7 scooter was over hype and it is. They rushed it and don’t want to own up to their mistakes. Even if you’re a “mole” you’re not the only one with issues. Keep up the videos.

mobettaspice
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Damn bro, im so sorry that you have been going through that. Thank you very much for posting this video. I was actually interested in the RX7 and chose not to buy one afterall. Your video of the unboxing is one of them but i also have 2 friends who also did the indigogo thing to get their RX7 and they had the same issues as you. On top the that they have given no ETA on the fancy display they promised. I even asked that on FB and was even asked if i ordered one and i told them not yet as i want to get all the information before i do. Thankfully even their customer service attitude steered me away. Thumbs up bro. 😎👍

THEAVERAGEGUY
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Thanks Nami. Don't let them silence you bro. I know putting a video together, especially one of this size with a ton of research and analysis, is not easy. I went to thank you for your hard work.

I wish I hadn't placed a pre-order of the RX7 before your videos came out, but here we are, I too am an official owner of the RX7. I've yet to take it for a ride. There were some issues that I had with my scooter but we'll save that for another time.

Thank you brother for your efforts in just informing the public of this scooter.

sokiet
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I think the lumilor and scooter looks overall good! But the voltage coming from the lumilor is absolutely

eloipecquet
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Im still waiting for the other display . I wonder when thats coming in 🤔

leofernandez
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I contacted them and brought up the problems that I saw on your video without mentioning your name. They told me that there is a competitive that is sabotaging their scooter and they they never experienced the type of problems I was mentioning.

mv
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I waited on reviews before making the purchase and i founded it odd that many people did unpacking videos, but no follow ups. theres also clearly a stem wobble issue because he made a video clearly saying ESG called him with an easy solution fix. its really sad because Raodrunner is on the right path, and it a beautiful scooter, they just have to fix the small details. in this case its the lights and its one of the main selling points. but if they keep being dishonest, its going to be down hill for them and their customers.

halobaby
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👏Awesome job brother. It's all about INTEGRITY and unfortunately if you truly knew the spiritual warfare that is going on, then you could get to the root of the situation. BECAUSE of you exposing this company and their bullying techniques (I'm in the market for buying a high-end hyper scooter) I will DEFINITELY 💯STAY CLEAR of this corrupt and cowardice company. They are garbage in my books. Thank you for doing an Ephesians 5:11 on them and I appreciate your integrity... What this world is seriously lacking. ❤

firstinlastout
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I was banned from the RR Facebook fanpage by All Juice No Brakes, for asking questions about the first batch of RS5 Max that only went 38mph. As it turns out, they made a bunch of secretive changes (surprised?) but all those first batch buyers are burnt. My very recently manufactured RS5 Max does what it's supposed to, but I asked too many questions and got banned for sticking my nose where it didn't belong. Super shady people over there...

El_Scootisto
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Solid review,
I’m also a RX7 owner and the first 91 miles have been a blast to ride.
But unfortunately I too suffer from the dreaded spots.
Waiting to see how customers service handles us before I post my 100 mile review

ngtrdr
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I will not do business with this shady company. They're deflecting and they're shining a light on their own shadiness and lack of accountability. Keep putting them on blast. Good companies own up to their nonsense. This company will hopefully fold and go belly up if they continue to not be accountable for their QC issues.

cocoabiscuits
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Thanks for the video! How much work do you think it’d be to put the panel in, even if they send it over? With the risk of electric shock, this seems like it could turn into a safety recall, kind of like what happens with cars. Thank you again. This is very helpful for me and many more for sure!

ishnar
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I rode mine for three hours and now it's sitting outside my building with 2 flat tires from hitting a sharp corner bump. 🚲💨 #Ouch #FlatTire #NeedSupport

daviandds
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Roadrunner is garbage. I nothing but problems with their scooters. They used to sell junk nanrobot scooters before branding their own Chinese brand scooters now.

emmpak
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I lost my fender and air compressor when i got my flat tires. Where did you get yours.

daviandds
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저거 패널 설계때문에 검은 점이 생기는 문제랑 비오는 날 재수 없으면 겉은 바삭하고 속은 촉촉한 전기구이 가로쉬님처럼 구워질 수 있다는 게 문제라구요? 마녀사냥을 했고? ㅋㅋㅋㅋ 한국이랑 똑같네 사람 사는 곳 다 똑같다더니

xjktnwo