Steps of Service: Sequence of Service for Professional Waiters. How to Deliver 5-Star Service

This steps of service video demonstrates how to excel in fine dining, including food and wine service combined with professional language and techniques. These are the fundamentals of the sequence of service in fine dining, and learning to perform them consistently will help you become a top-tier waiter.

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Timecodes:
0:00 - Explanation
0:42 - Intro
0:57 - Greeting the guests
1:05 - Offering drinks
1:30 - Presenting the menu and the wine list
2:02 - Presenting the chef's special
2:50 - Serving the aperitifs
3:09 - Taking the food order
4:20 - Taking the wine order
5:50 - Presenting and serving the wine
8:51 - Preparing the table according to the order
10:17 - Serving the appetizers
10:45 - Refilling the wine glass
11:05 - 2 minutes, 2 bites check
11:13 - Clearing the plates
11:52 - Serving the main course
12:18 - 2 minutes, 2 bites check
12:33 - Clearing the main course plates
12:50 - Crumbing the table
13:04 - Dessert silverware
13:19 - Presenting the dessert menu
13:45 - Taking the dessert and coffee order
14:30 - Serving the dessert
14:50 - Clearing the dessert plates
15:26 - Offering digestives
16:15 - Bringing the check
16:47 - Thanking and sending the guests off

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[nadiaalsein]

You are wonderful and have taught me so much!!

However, I couldn’t help but thinking “what if his neighbors saw him through his windows serving invisible people” 😂

[xhoijahaj]

Been working in 5stars hotels, fine dining for 12 years . Every thing was perfect . The movements around the table, the distance between you and the guest, the low tune of your voice, the hands and arms movement . The way you react to their answers either when is a yes or a no to whatever you are offering . There is a line between good waiter and amazing waiter . That is the selling which is a talent you mostly have on your character and gets better by experience . And you have that . The only thing i would not suggest is the opening the napkins on the guest lap . that is too much . take care man .

[AmericanWoman]

I don't know how I came upon this video but I honestly liked it very much. I've been a patron of fine dining many times throughout my life, but never really realized what all you do to make it a pleasant experience for the customer. I always appreciated their attentiveness but this opened my eyes. I must say you guys truly deserve to be well rewarded by the customer. I learned so much. Thank you.

[maeprecious]

I've been browsing diff. videos about the service sequence in a fine dining restaurant but so far this is the best video I've ever watch.😂😂

[singlaki]

When i went in Austria i really got the vibe from waiters that they were overacting and always mentioning that tip is not included. I really respect the way you did your service here, no pressure on the customer to tip, the service speaks for itself and this guarantees always a good tip

[PixieDusted]

I've been a diner server for 20 years. Recently was employed by an upscale restaurant. MUCH different. This was so helpful & informative. Ty!

[Street]

This was fun to watch. I loved how when the wine was being opened the soft music began playing in the background and the process then became a spectacular ritual. It was as though we had just been swept away. I kept smiling while watching this. I noted all the small details--such as wiping the rim of the wine bottle after pouring, replacing a dinner knife with a steak knife and removing the outer knife and replacing it with a soup spoon. This was a really positive experience for me and I thoroughly enjoyed the tutorial. On that note--I've just subscribed.
Thanks,
Darryl

[sophiesunflowerzz]

the wine presentation is like watching a well-made movie! so calm and soothing! beautiful music, well done!

[janey]

A perfect monologue.You're more of an actor. I like this video.

[vinicius]

Thanks to your tips I was able to secure my spot on my first restaurant! Thanks a lot !

[winelover]

I work at casual place so its a lot easier but what i find is most important to connect with people. Steps of service is important and clients seen it tons of times, but here is always different person behind it and you should stand for sonething.

[changingviewspc]

Never worked in a restaurant. I did this work in the private sector. Works the same. Super job and your comfort level makes the difference. 👍👍

[thisISyda]

Serving way " a la carte" was great but there are places where we can't talk at all during the service and while around the table lol.
We do not ask if "are you done with.. ", we need to keep an eye on the plate fork and knife and when those are on the positions we start to clear, while informing the next course:)

[mofojackson]

Love it! I was a server in an 'upscale' wine lounge years ago and recently got back into serving. I love the classy and elegant appeal of fine dining, so I've been going over the things I learned back in the day. Though my restaurant is not considered 'fine dining' by any means, I still approach all my tables as if they / we were in this type of environment.

This video was spot on and perfect. Really love your presentation! Thank you my friend for putting this together!

[yocelyncarrillo-luna]

Thank you for these videos ! I recently got fired because I wasn’t too good of a server but I just found a new steakhouse and I’m ready to learn how to serve the right way I appreciate this sm!

[andystack]

This vid was almost perfect.... until the lady ordered her steak “well done”

[TheWaitersAcademy]

I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!

[AustineMuga]

Legend, your passion finally is a motivation to millions

[arindammadak]

Attention sir : when I see your video I'm with a pen and note book because You ARE The legend of waiter Dear . Love you commenting from India ☺️❤️❤️❤️

[evanskofidzinyo]

This is awesome. I'm really preparing to take my first job in serving. Though I'm a little nervous, this tutorial has been very helpful and I hope it helps me to not only become good at it but also inspire me to take up a career in serving