ReFX Nexus 5 polyphony bug. Fixed already?

A few days ago I livestreamed using ReFX Nexus for the first time. As a previous Nexus 2,3 & 4 owner, I was suprised to encounter a strange polyphony issue during the stream.
As luck would have it, 2 ReFX members of staff joined the stream and asked me to raise a ticket with them. So I did.

Is it fixed now? Let's find out together.

[ViRiXDreamcore]

Oh wow! Ill update and test some things out!

[gemusic]

That's a quick response and fix. I don't use reFX Nexus but considering the starter pack hearing some of the nice sounds you've used from it.

[ScunnyBoy]

Hope Charlie the cats ok? gr8 video. Seemed Charlie wasnt in a good mood last live stream.
Can i ask what piano you use in your studio. love the lights in the background too.
Learning disabled 'wannabe studio composer' here! Gr8 videos my friend!

[Sbekza]

HEY Julian!!! watching from South Africa "QUICK recently bought N5 and i love the sounds & presets but i feel like they lack quality. Is there a way i could improve that? Pleaae Please Please