Rising to the challenge – JCI Remote Accreditation Surveys

44th IHF World Hospital Congress
8-11 November 2021, Barcelona, Spain

Rising to the challenge – JCI Remote Accreditation Surveys

This session was hosted by Joint Commission International.
There is no question that COVID-19 has reshaped the health care environment. Systems were disrupted and global mobility hindered. Healthcare delivery organizations and stakeholders in their respective ecosystems had to be nimble and creative in their responses to the COVID-19 pandemic.
Quality improvement and accreditation organizations such as Joint Commission International have traditionally relied on in-person collaborations with healthcare delivery organizations to maintain international standards in patient care. With global lockdowns and/or travel restrictions in 2020/2021, JCI’s commitment and operation in supporting global patient safety efforts persevered through innovation and resilience.
During this session, JCI shared lessons and experiences in how it leveraged knowledge and technology to ensure operational continuity in supporting global patient safety efforts and accreditation. Speakers discussed specific areas of innovation while providing success stories from organizations that have successfully adopted new modes to operate and drive lasting improvements.

Speakers
• Dr. Joel Roos, Vice President International Accreditation, Quality Improvement, and Patient Safety, Joint Commission International
• Linda Klouwens-Verhoeven, JCI program manager, Amphia Hospital, Netherlands
• Dr. Hung-Yi Hsu, Deputy Superintendent, Tungs' Taichung MetroHarbor Hospital, Taiwan