Exceeding patient expectations in the new normal

Modernizing the patient experience has never been more urgent than today. Since the onset of the COVID-19 pandemic, 40% more patients have switched providers over a poor digital experience - and 50% wish their digital health experience was more intuitive. So how can providers exceed patient expectations in the new “normal” — and beyond?

Watch the panel discussion for key insights into how leading providers can be more strategic when it comes to long-term digital engagement, featuring:

- Lankford Wade, CFO of Summit CityMD
- Linda Finkel, CEO and President of AVIA
- Arel Lidow, Co-Founder and President of Cedar