How to Get a Chatbot Used by 100 000 Customers? #chatbot #business #automation #tech

How to get a chatbot used by 100,000 customers? Ukrtelecom, the largest fixed-line operator in Ukraine, shows you how a powerful chatbot can transform business productivity and customer satisfaction.

Before partnering with Integrity Vision, Ukrtelecom faced significant challenges:
- A heavily burdened contact centre;
- No automation for handling common customer queries;
- Lengthy response times, resulting in a poor user experience.

By adopting a chatbot business model, Ukrtelecom achieved incredible results:
- Significantly reduced contact centre workload;
- Personal account requests processed in seconds;
- Improved customer service and overall user experience.

If you're looking for business ideas on how to make money through automation and improved productivity, this case study is a must-read. Learn about Ukrtelecom's chatbot business plan, the benefits of implementing a chatbot and how you can create a successful chatbot using the unique Integrity Vision platform.