Learn the Six Types of Loyal Customers: Customer Service Training

Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses the six types of loyal customers.

Recently I was working with a client and we were discussing different types of customers – specifically loyal customers – that any business might encounter. I thought it would be interesting to share the list that we came up with. I’ve identified six main types of customers that just about all types of businesses could have – or have already.

This is the list I came up with. What other types of loyal customers can you think of? Let me know in the comment section below.

Shep Hyken, professional keynote and customer service speaker, customer service trainer, and New York Times best-selling author, shares his customer service tips. These tips are your how to guide to customer complaints, delivering amazing customer service, customer loyalty, customer service training, customer trust, company culture, customer experiences, sales tactics, and employee retention.

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