Field Service Management Software

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Field service management is most important aspect of any company that manufactures and service equipment and hardware. The communication between a company and technicians is crucial to provide successful service. MobyServices - Field management software uses data from cloud storage, which allows the stakeholders of the company to connect to each other through it. This helps the companies and technicians to focus on delivering high quality services to their customers. Since time is money, this will generate huge revenue and profit growth for these companies. As for the customers, they will be happy because the services from the company are delivered fast and efficiently.

Transcript of the Voice Over:

- Field service management is a popular area within companies that manufacture equipment and machine hardware.
- The communication within a company allowed by this software can range from the technicians to the company representatives and then all the way to the customers.
- Field management software uses data from cloud storage, which allows the stakeholders of the company to connect to each other through it.
- The companies and the technicians can easily focus on delivering high quality services to their customers.

- Since time is money in the business world, this will generate huge revenue and profit growth for these companies.
- As for the customers, they will be happy because the service from the company will be delivered fast and efficiently.
MobyServices -- web based application which provides the complete business overview at Dashboard. This will help the management to review all aspects of the business.
- Track the location of your technician
- Graphical representation of the work orders (Open, in progress and closed)
- Upcoming Maintenance and Warranties
- Urgent Service Requests
- Pending Invoices, etc.,
- Recording the service request from the customer is pretty easy.
- MobyServices is integrated with Android Mobile devices, whenever you get a call from your customer, we have a process, that will read the phone number and updates the system, and system automatically, pull the rest of details of the customers, or you can enter the rest of the data.
- Saves enormous time and effort for the Service Managers / Service coordinators.
- To get this benefit, you don't need to have expensive hardware or software, you just need to have android based smart phone.
- Assign work orders on your web interface and it will automatically reflects on your Technician's mobile. How simple it is?
- The messaging system will help your technician to check the assigned works and proceed to service points.
- No need for lengthy call backs / discussion with service managers.
- All customers' data is stored safely on moby services, and admin. Can download the data whenever it is required, without contacting the Moby Services Technical team

Inventory Management
- Moby Services comes with Inventory Management, which helps you to track received and issued goods to technicians, customers, etc.,
- The inventory is divided into: Materials and consumables

Estimates & Invoices
- You can generate Estimates and Invoices from Moby Services and it is pretty simple, and they can be emailed to your customer, in pretty simple way.
- Another useful feature of Moby Services is you can add various kinds of taxes to your Estimates or Invoices.

Set up and User Management
- Moby Services has very easy to use interface for set up and user management, you can switch on/off various features based on the user requirements.