Jeli's Intro to Incident Response Training

Learn how to use Jeli's IR Bot to respond to your incidents faster, while improving coordination and communication! Here are some helpful timestamps:
0:28 - The one command you need to know /jeli + enter
0:51 - Opening a Jeli Incident
3:51 - Example of a Broadcast Channel Message
4:10 - Reviewing Incident Channel contents after joining the channel
4:48- 4 ways to create a status update
6:44 - Updating the incident severity
7:23 - Updating the incident stage
9:15 - Paging with PagerDuty
10:02 - Set a reminder
10:30 - Adding an additional Jira Ticket
11:52 - Updated/Overview of Broadcast Channel Message
13:15 - Using Jeli's Mitigated Stage
14:30 - Addressing reminders/follow-ups
14:50 - Closing your incident with Jeli's IR Bot
15:29 - Archiving the incident channel
16:00 - Jeli's Incident View