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What is Wrong with your Digital Engagement Strategy?
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UC Today's David Dungay hosts Marlene Melby, Director, Global Customer Success, Syniverse & Robin Metrigy, CEO, Metrigy. In this session we discuss the following:
1) What kinds of challenges can digital channels help customers overcome?
2) How is Syniverse leveraging CPaaS to make some of this happen?
3) Voice vs non-voice channels
Produced by UC Today News - Unified Communications & Collaboration Tech News #UCNEWS #customerengagement #cx
Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.
1) What kinds of challenges can digital channels help customers overcome?
2) How is Syniverse leveraging CPaaS to make some of this happen?
3) Voice vs non-voice channels
Produced by UC Today News - Unified Communications & Collaboration Tech News #UCNEWS #customerengagement #cx
Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.
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