How to pick up the JAPAN RAIL PASS

●When you arrive in Japan, pick up the JAPAN RAIL PASS at the JR-designated ticket office counter.
●Come to the ticket office with the number issued when purchasing the ticket online / your exchange order and the passport that has a stamp or sticker certifying “Temporary Visitor.”
●When picking up the PASS, your eligibility will be confirmed. Please present your passport and those of the persons traveling with you.
●The purchased JAPAN RAIL PASS must be picked up before the start date or during the valid period.

●日本に着いたら、指定された受取箇所の窓口でジャパン・レール・パスを受け取ってください。
●Web購入時に受け取った番号　または　国外で購入したMCO　と、「短期滞在」の証明がされたパスポートを用意して、窓口にお越しください。
●受取の際、ご利用資格を確認します。ご同行者を含め、全員分の旅券をご呈示ください。
●購入したジャパン・レール・パスは、利用開始日前または有効期限中での受取が必要です。

[buffaloalice]

Thank you! This was very helpful and clarified the process.

[femshep]

If only the whole world ran like Japan trains 🙂

[jkim]

It seems the pass needs to be picked up at the certain location. whereas you can just reservce a seat and pick up the ticket from a vending machine. So question is, do you still need to pick the the pass if the person use inter-city ticket only?

[Sunny-ipum]

I'm about to travel to Japan, tomorrow lol, presumably I don't need to worry about it being sent to a physical address beforehand? I.e. I can buy it online and collect in person based on this information.