Change Management for Project Managers [THE BASICS]

The change management process can be confusing if you're not familiar with the basics. In this video, I’m teaching you the principles of change management so that you can succeed on every project.

I’ll answer questions like:
- What is change management in project management?
- What is the change management definition?
- What do project managers need to know about organizational change management?
- How do you make a plan for change management?
- What are some examples of change management in projects?
- Why is change management theory important?

So, if you’re still wondering about the project change management meaning, watch this whole video.

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[ibrahimbabagana]

Youve helped me solve a big problem. This is charity. Thanks Adriana

[justinco]

1:28 - Prepare for the change - What, Why, How; Stakeholder Analysis
2:11 - Plan & Manage - formalize documentation
2:30 - Communications Plan
3:34 - Training Plan
4:30 - Events & Activity Plan
5:20 - Reinforcement Plan
6:27 - Sustaining the Change

[gvsarmento]

Hi, Adriana. Thanks for another video. I'm always glad to watch your presentations. You're really professional.

[obinnaosigwe]

Thanks Adriana. Your explanations are always straightforward.

[mnasirkhanctl]

Best! One of the pm topics and scenario I am struggling with. Best explained. Thanks

[rajeshvelide]

Thank you, Adriana.
Your explanation is like an eye-opener for me.👌

[TheStyleliketh]

THESE ARE SUCH GREAT IDEAS!!!! Sorry for shouting... I was so excited about all of the information in this video. lol

[natalieryan]

Change Management plan to be incorporated into Project Management plan:

1. Prepare for the change
- what is changing? Why is it changing?
- stakeholder analysis
- how do you want to see it changed?

2. Planning & managing change
- formalise documentation (communication plan, identify who needs extra care, training plan, events & activities planned, reinforcement plan)

3. Sustaining the change
- habit development
- evaluations
- surveys & feedback
- audits to analyse adoption
- opportunity for continuous improvement + buy in

*download handout*

[karinakeith]

Excellent! Change management can be so easily forgotten.

[toshaliveoak]

Love this explanation and easy to understand. I would love for you to come to speak at our PMI chapter as well as mentor me! Thanks!

[ryanweaver]

there are large dynamics in various groups... it becomes very fast at times. Scaffolding and inertia and mass... speed and feedbacks...

[maitreiify]

One of the most confusing topics for me because sometimes by change management it’s meant change requests and how they are handled and other times it’s meant exactly what you are talking about. How to be sure what is the case?

[LD-wfyt]

During my today's morning walk I listened to Marshall Rosenberg's YT video "Non Violent Communication" on Medicine Rhythms' channel. In the background, a week or two earlier, I printed out the table of contents from the book "The Effective Change Manager's Handbook, Essential Guidance to the Change Management Body of Knowledge", I separated chapters on different pieces of paper, and then I put them all on the wall. For some reason, I found the book unhelpful.
Due to cross-pollination of those two sources of information it occurred to me that what some claim to be "the Body of Knowledge" (which feels more like clutter) should instead be renamed to "the Body of Needs" (which feels more like clarity). In Marshall Rosenberg's terms: firstly, we observe our reality, then we clearly identify our needs (no blame or criticism of others, etc), then we express our feelings, and finally we state our request (not our demand). In the Theory of Constraints by addressing the constraints we would effectively work on leveraging organizational needs.
Marshall Rosenberg also touches upon the educational system/many years of mental conditioning/style of communication that reinforces control, obedience etc which leads to conflict/resistance/Kubler Ross change curve etc. I would highly recommend to everybody involved and affected by Change management, especially dealing with Stakeholders and Communication aspects, to write down notes from Marshall's Rosenberg's talk before starting with Change management.
Another problem with "bodies of knowledge" and tools in general is that uneasy, abandoned, impersonal feeling of learning/using something which leaves us with a negging sense that it either feels as being too much or is lacking in some other way. Interestingly, the best practices in Change management, like transparency, does not seem to be the best practice in the traditional Business Management.
Finally, I suggest few more related areas (google searches): Change Leadership, Change Development, Strategy Development, etc. It all starts with the needs and/or constraints. Do not put a cart (tools) in front of a horse (needs).

[sailormoon]

Do you recommend doing Change Management for Pilot type projects or after a success of a pilot?

[oakinyode]

Good video. Succint and very insightful

[ryanweaver]

it becomes evident of change resistance in communications and beyond

[JoJoKaat]

How do you know when it’s ‘just another cost’ to a project? Is there a way to do this in a lean fashion? It seems to come across as overbaked especially for simple technology swapouts

[omaralsaket]

You are great and all topics are important but I see you speak very fast particularly this is difficult to catch up by non native English speakers. Thank you for your understanding

[FiremanSam]

Great video...but is it just me that shudders at the thought of work related "fun activities"?

[birdie]

still doesnt explain what they actually do - day to day.